2023 New Luxury 8 Pan Empty Plastic Makeup Palette Eye Shadow Case

1: How much time will you spend answering my questions?
A: A skilled member of our business team will respond to your question within 24 hours, even on holidays, as we take your inquiry very seriously.

2: What is the scope of your factory?
A: We produce 20 million cosmetic packagings each month and buy a lot of material. All of our material suppliers have worked with us for over ten years, so we can always depend on them to provide us with high-quality materials at competitive prices. Also, we have a one-stop production line that allows us to complete the entire production process independently.

3: How long does it take to receive a sample request?
We can offer the assessment sample (without a logo) in 1-3 days.
Pre-production samples (including logo printing) will be took 8–12 days to be completed.

4: What is the lead time of bulk order?
A. Our wait time for mass production is within 30 working days normally.

5: Can you provide OEM service?
A: Sure, our OEM production services include:
—a. Logo printing, using methods like screen printing, foil stamping, and 3D printing, among others.
—b. Surface finishing options include matt spray, metallization, UV coating (glossy), soft touch spray, etc.
—c. Materials including ABS, PS, AS, PE, and PETG.

6: How can the quality be guaranteed?
A: To ensure quality, we have a dedicated QA team and a stringent AQL system. Our goods are completely worth the cost. And we can always give you a pre-production sample before mass production so you can test it out on your own.

7: How can I trust you, as I haven't done business with you people before?
A: Our business has been involved in the cosmetic packaging industry for more than 15 years, which is far longer than most of our competitors. With the expansion of our production scale, our company now occupies more than 5,000 square meters. Also, we employ more than 300 people with a number of qualified technicians and managerial employees.

8: Can you help me? I can't seem to find the things I need on your website.
A: We release new products on our website occasionally, but not all of them are featured there. If the products you are looking for are not displayed there, please send us a request and we will do our best to find a solution. Our concentration is on packaging for cosmetics and related accessories.